Privacy Policy

Effective Date: July 25, 2026  |  Last Updated: July 25, 2026

Overview

AIVIA LLC ("AIVIA," "we," "us," or "our") provides the AIVIA Data Empowerment Suite (the "Product"), a software solution that extracts business logic from SQL stored procedures and builds a certified knowledge graph for data governance and self-service analytics.

This Privacy Policy describes how we handle information in connection with the Product. It applies to all users who interact with the Product through Microsoft Fabric or our website at www.aiviaapp.com.

Our Core Principle: Bring Your Own Tenant (BYOT)

Information We Do NOT Collect

• We do not collect or access your SQL source code
• We do not collect or access your database contents
• We do not collect or access your knowledge graph data
• We do not collect or access user queries to the Data Agent
• We do not use your data to train any AI or machine learning models

Information We May Collect

Website Visitors (www.aiviaapp.com)

When you visit our website, we may collect:

• Standard web analytics (page views, referral sources) via privacy-respecting analytics
• Information you voluntarily provide through contact forms (name, email, message)

Product Users

When you subscribe to the Product through Microsoft Commercial Marketplace:

• Subscription information: Your organization name, subscription plan, and billing details (managed by Microsoft through the Marketplace)
• Support interactions: If you contact us for support, we collect the information you provide in your support request

How We Use Information

We use collected information solely for:

• Processing and managing your subscription (via Microsoft Marketplace)
• Responding to your support requests
• Improving the Product based on aggregated, anonymized feedback
• Communicating product updates and security notices

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only in these limited circumstances:

• Microsoft: Subscription and billing information is processed through Microsoft Commercial Marketplace per their terms
• Legal requirements: If required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)

Data Security

• All Product operations occur within your secured Microsoft Fabric tenant
• Communications with our website use HTTPS encryption
• We follow industry-standard security practices for any information we do handle

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate personal information
• Delete your personal information
• Object to or restrict processing of your personal information

To exercise any of these rights, contact us at [email protected].

HIPAA Compliance

AIVIA is designed for use in healthcare environments. Because the Product operates entirely within your tenant:

• Your organization maintains full control over Protected Health Information (PHI)
• AIVIA does not create, receive, maintain, or transmit PHI on your behalf
• No Business Associate Agreement (BAA) is required with AIVIA, as we never access your data
• Your existing HIPAA compliance controls within Microsoft Fabric remain fully in effect

GDPR Compliance

For users in the European Economic Area:

• AIVIA does not process personal data from your databases — all processing occurs within your own infrastructure
• For website and subscription data, our legal basis for processing is legitimate business interest and contractual necessity
• You may contact us to exercise your data protection rights under GDPR

Children's Privacy

The Product is designed for enterprise use and is not directed at individuals under the age of 16. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date. Material changes will be communicated through the Product or via email.

Contact Us

If you have questions about this Privacy Policy, contact us at:

AIVIA LLC
Email: [email protected]
Website: www.aiviaapp.com